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Representatives from seven countries, including a WHO country office representative from Nigeria gathered in Harare, Zimbabwe on 27–30 August 2019 to undertake a detailed examination and gain in-depth understanding of each of the essential elements of the WHO national quality policy and strategy (NQPS) process. The workshop also pointed to the varied contexts within countries, with clear acknowledgement of the need to set a national direction on quality which integrates with existing efforts already under way on quality.
The meeting was organized at the request of the WHO Regional Office for Africa to build capacity of the countries that had formally requested technical support on national directions on quality.
This report summarizes key suggested actions put forward by countries in moving forward with their national directions on quality.