How do you engage stakeholders and communities for quality of care? Share your tools!

A mother with her newly born infant in Chibwata village, Dowa District, Malawi, in June 2010.©UNICEF/Noorani.
14.12.2018

Stakeholder and community engagement is an integral component of improving the quality of care for women and newborns and part of the strategy of the Network for Improving Quality of Care for Maternal, Newborn and Child Health (Quality of Care Network).  Therefore, The Network secretariat is conducting a mapping of existing tools that have been used or are currently being used to support country efforts for stakeholder and community engagement in the different steps of the quality improvement process. 

We are looking for formal documents (handbooks, training guides, etc.) that:

  • Address any phase of the quality improvement cycle: situation analysis, standards development, implementation, social accountability, and monitoring of service delivery and performance; 
  • Focus on maternal, newborn, and child health, and/or family planning; and
  • Were published or revised after 2010.  

Kindly share with us by 4 January, 2019, the most recent version of a tool that you have used or know of as per the criteria above, or refer us to other relevant groups, by sending an email to Jessie Spencer spencerj@who.int.  We may contact you again to verify the information or to answer any queries.  

Please note:  if you have already sent a tool to the LEAP (Local Engagement, Assessment and Planning) toolkit project that will support the implementation of the WHO Framework on integrated people-centred health services, no need to resend: we are in communication with this team.

 

 

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