Quality Talks, ep.3 series 1 - Building trust between families and health care workers to care for sick and small newborns in India

24.09.2018

What can anxious parents of small and sick newborns do to care for their baby, in a health facility? And how does their willingness to help go down with health workers? Professor Arti Maria, Head of Neonatology at the Ram Manohar Lohia Hospital, in New Delhi, India has, for over a decade, been pioneering a family participatory care approach, to involve parents and relatives in caring for sick and small newborns. She tells us about the challenges, the impact on the experience of care, and how this approach has changed the power balance between providers and beneficiaries of care.

Listen to her here