Quality is essential to improved health and survival, a key component for addressing health system inequities and inefficiencies, improving accountability, and providing dignified and respectful service delivery.
This implementation guide provides practical guidance for policy makers, programme managers, health practitioners and other actors working to establish and implement quality of care (QoC) programmes for maternal, newborn and child health (MNCH) at national, district and facility level. The guide is intended to help anyone, throughout the health system, who wants to take action to improve the QoC for MNCH. This can include but is not limited to; national policymakers and legislators, programme managers and technical staff at national, district and facility level, health care practitioners working with MNCH and other actors working to establish and implement quality of care programmes for MNCH at national, district and facility level.
This implementation guide is a “living document” that builds on previous iterations and incorporates the rich implementation experience emerging from the 10 countries in the Quality of Care Network for improving quality of care (QoC) for maternal, newborn and child health (MNCH).