The Global Leaning Laboratory for Quality Universal Health Care is organizing a webinar on quality in primary health care om Thursday 22nd August at 14h00 CET (1 hour)

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At its heart, primary health care (PHC) is about caring for people, rather than simply treating specific diseases or conditions. 

Dr Shams Syed, Quality Systems and Resilience, WHO and Dr Kamaliah Noh, technical expert on operational policy development will discuss how high-performing PHC cannot be achieved without attention to quality health services, with a particular emphasis on effectiveness, patient safety and people-centredness. 

Participants will be able to:

• Understand the importance of quality health services in primary health care.
• Recognize key practical linkages between efforts focused on quality and the drive for PHC.
• Understand country pathways for improving the quality of health services in PHC settings.
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Photo: Lakicha Suzan holds her one-day-old baby (middle) and other mothers at Kitgum Hospital in northern Uganda, in June 2016.  ©UNICEF/UN025542/Bongyereirwe

Emmanuel Ayire Adongo, from the World Health Organisation Country Office in Ghana explains how a simple tool – a scorecard, building on an existing policy and community engagement structures – has made it possible to engage communities in the planning, roll-out and assessment of health services. From community representatives touring facilities, to community members pitching in to improve the infrastructure, listen to the impact this tool had on the involvement of the community, the accountability of the health system, and, ultimately, the quality of care.

The Policy, Planning, Monitoring and Evaluation Division (PPME) of the Ghana Health Service is now planning to expand the roll-out of the scorecard country wide.

Listen to the Quality Talks episode

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WHO’s Maternal, Newborn, Child and Adolescent Health department has developed a Data Portal as a new resource that brings together many different data on key indicators from several sources into one central place. The Data Portal is the first comprehensive compilation of data on demographics, mortality, morbidity, risk factors, coverage and policy on maternal, newborn, child and adolescent health. Current key features include access to the data for each indicator, visualization of indicators on charts and maps and country profiles.

Go to the Data portal

MSD for Mothers just launched Maternity Matters, a digital content series in partnership with Devex, exploring how private sector approaches can help channel both the financial resources needed to end maternal mortality, and the knowledge and innovation needed to create sustainable solutions. Learn more about how cross-sectoral approaches can be scaled and replicated to ensure no woman dies giving birth.

Explore the series here